For all queries relating to our online service please use the portal webchat, send us a secure message or call our online support team.

Tel: 0800 561 4000  or +44 20 3528 4244 if calling from overseas.

Our lines are open Monday to Friday on UK business days, between 9am and 5:30pm.

For any other queries about your investments or the Jupiter funds:
Email (General): jupiterenquiries@bny.com

Email (Complaints): jupitercomplaints@bny.com